Ortho Molecular Products Terms/Conditions

To ensure your best results with these professional products, professional support is available for any questions or concerns you may have.  Contact a pharmacist directly at pharmacist@epothex.com


Disclaimer: Customer agrees that any Ortho Molecular Products, Inc. item purchased from ePothex will not be resold, as described here: https://www.orthomolecularproducts.com/service/terms/

Shipping Liability: ePothex is not responsible for packages that have left our facility that have been marked as delivered by the USPS, UPS, or FEDEX. For items be damaged in transit, we will work with you and the shipping company to help facilitate reimbursement for a replacement. If you believe a package was stolen from your delivery location, please file a claim with USPS (https://www.usps.com/help/claims.htm) or contact local law enforcement.

COVID-19 Shipping Update: On Friday, April 17th, 2020, USPS announced possible delays in USPS Priority Mail Services. The 2-3 day delivery window has been extended to 3-4 days.